The Walking Dead: Onslaught – Survivor Edition (PS4/PSVR) (PS4)

Just to make clear: The one star rating is for Amazon, not for the game!
I ordered the “Survivors Edition” with the Steelbook from Amazon, mainly because of all the advertised digital content like special skins, weapons, game soundtrack, art book, PS4 avatars etc.
The bad thing is: You can only obtain these things via a download code, that should be sent via e-mail from Amazon. There is no download code sheet inside the package. To make sure I didn’t just get a package with a missing code, I contacted the developers of the game, Survios. They acknowledged that Amazon should have the codes and send them via a separate e-mail. I’ve chatted with several customer service people in the last days, to get this code. One told me I have to wait another 48 hours and GUARANTEED me that I will get the e-mail with the code. I waited. Nothing happened. Today, another customer service employee wanted me to call some company called Brightstar (whoever that is) to get the code. Is it my job to contact Amazon several times and then also have to call some company I don’t know somewhere in the world (I’m from Germany, btw.). I’m VERY unhappy about all this! The customer service representative only offered a refund if I send the game back. But, for heaven’s sake, I want the game, AND the promised extras!
So I can only warn you to order this game from Amazon. They won’t deliver what they advertise!

I love the steelbook, however, I’m upset that I didn’t get any digital downloads because the game came with no codes inside!!!!!

Mi videojuego llegó en óptimas condiciones y antes de lo esperado. Quedé muy satisfecho con mi compra. El vendedor tiene un comprador nuevo.