Software: Pre-Loaded Windows 11 Home with Lifetime Validity | MS Office Home and Student 2021 with lifetime validity| McAfee Multi Device Security 15-month subscription
Display: 15.6″ FHD WVA AG 120Hz 250 nits Narrow Border // Keyboard: Standard Keyboard
Port: 2 USB 3.2 Gen 1 ports (on systems configured with integrated graphics), 1 USB 3.2 Gen 1 port (on systems configured with discrete graphics and Aluminum chassis), 1 USB 3.2 Gen 1 Type-C port (on systems configured with discrete graphics and Aluminum chassis), 1 USB 2.0 port, 1 Headset jack, 1 HDMI 1.4 port, 1 M.2 2230/2280 slot for solid-state drive, 1 SD 3.0 card slot
I purchased this laptop on the 18th and today is the 24th. I have read a lot of reviews complaining about heating issues and yes they are right. This laptop is a heater. It will be very helpful during the winter season. But I am keeping this as I have liked it and that’s why the good 3 stars I am giving. When you use any laptop for the first few days, it heats up pretty badly because of a lot of updates going on in the background. I was almost scared when I see it heats up super bad and was thinking to return it. But that was just one time. But still, it heats up more than a normal laptop should. I didn’t expect it because it is an i3 12th gen and has an underpowered processor. If you want to use this laptop, you will need a laptop cooler and it will be ok. Why I am not returning it? I like it, it looks very beautiful and light and has a nice display and it can handle my coding work. I just purchased it as a backup laptop because my main laptop Asus Vivobook runs 14 to 18hrs a day for the last 5 yrs and it needs some rest. Personally, I won’t recommend this laptop. Maybe try Asus or HP. Asus gives the same features with a crap display and powerful i3 processor at a cheaper price.
Here in short :-
PROS –
1) Compact and lightweight 2) Good Display and sound 3) Doesn’t hang. Actually, it will depend on you. I will need to increase RAM to 16gb because I have heavy software and it this i3 can handle it, just need more ram. For Personal usage, it is great.
CONS –
1) Heating Issues like everyone mentioned. I am just not returning it as it is ok for me. 2) Severe Touchpad Issue.
EDIT – 14th May, 2023
Severe Touchpad Issue. Many times I am clicking touchpad which should trigger left click like all laptops do but sometimes it acts weird and trigger right click. Then it becomes worst and then touchpad stops working. It has happened like 4 times already. It is a brand new laptop and not even 1 month and such a major issue. I reset my laptop. I thought it is because I am using same account of old laptop. In new account on fresh installation, same issue 2 times already. I am disabling this touchpad and using mouse now. I will throw it to the service center in few days.
EDIT – 9th July, 2023
1) Laptop is working fine but touchpad and mouse issue still. I am still using my 6yrs old laptop as my main laptop because its mousepad is fine and better that this laptop. I tested 3 different mouse and it is not smooth but those mouses work fine in old laptop and other laptops too. So something software related issue i guess. I am writing typing from this DELL laptop. I am shutting it down because I cant work fast due to random touchpad issue, will resume work from old laptop. Looks like I have wasted my 40k. May be I will sell this laptop here in Manila, PH and buy some other laptop from here. No more Online laptop now. Next laptop will test fully by using it for 5-10 minutes. Still not recommending this laptop. My coding work is very very light. Even 10 yrs old 2nd generation I3 processor can handle it. So it is not a coding issue.
Edit: 31st January, 2024
Laptop is working fine for last 3-4 months and no issue now. Specially no touchpad issue. I guess it was software issue. So I am increasing Ratings from 2 to 4 now. Won’t still give 5 stars though because of earlier issue. Now this laptop is my main laptop and I use it daily. I bought it as a backup laptop though. Will update after 4-5 months of usage and re-write proper review after 1 year of usage
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★★★★★
Amazon Customer –
Esy to Carry,Good Batry performance,get good features in tentive budget
Helpful(0)Unhelpful(0)You have already voted this
★★★★★
Rishabh Dwivedi –
Best laptop no any type of problem except when we are charge the laptop then laptop will bhe heatet
Helpful(0)Unhelpful(0)You have already voted this
★★★★★
Pruthviraj Kale –
laptop Performance is Ok , especially availability of genuine windows and MS office Home edition along with bunch of other software preloaded. only you have to partition the SSD into local drives at your end to keep Program files in C drive . Otherwise it is Fast , better performance in 12th generation i3 processor from 11th generation i5. Heating issue is there in all dell laptops including this one, so i will wait for next 2-3 months to check whether this heating issue creates any problem in performance of laptop in summers. Dell shall arrange to direct blowers not towards the screen as in present case , in my opinion the the heat coming from blowers towards the screen may reduce or impact Screen due to heat blow. Laptop also heats from below , so i don’t think it is advisable to keep it on lap ( legs) , better to operate on table or some platform.
Helpful(0)Unhelpful(0)You have already voted this
★★★★★
Nachiket Patil –
Really good buy at a great price ! Excellent performance and battery life …loved it !
Helpful(0)Unhelpful(0)You have already voted this
★★★★★
Amazon Customer –
The product is handy and light weight as it is mentioned in the description but the laptop heat up so easily. Performance of this laptop is very slow.
Helpful(0)Unhelpful(0)You have already voted this
★★★★★
Dingamang Newmai –
For my home and office
Helpful(0)Unhelpful(0)You have already voted this
★★★★★
Rishabh Dwivedi –
The brand new laptop doesn’t work, battery gets drained out quickly, search doesn’t work, unable to insert pen drive and it heats high.
More than that the support from Dell and Amazon are pathetic, they will ask you to keep calling and passing the query between manufacturer and seller.
Nishant –
I purchased this laptop on the 18th and today is the 24th. I have read a lot of reviews complaining about heating issues and yes they are right. This laptop is a heater. It will be very helpful during the winter season.
But I am keeping this as I have liked it and that’s why the good 3 stars I am giving.
When you use any laptop for the first few days, it heats up pretty badly because of a lot of updates going on in the background. I was almost scared when I see it heats up super bad and was thinking to return it. But that was just one time. But still, it heats up more than a normal laptop should. I didn’t expect it because it is an i3 12th gen and has an underpowered processor.
If you want to use this laptop, you will need a laptop cooler and it will be ok.
Why I am not returning it?
I like it, it looks very beautiful and light and has a nice display and it can handle my coding work. I just purchased it as a backup laptop because my main laptop Asus Vivobook runs 14 to 18hrs a day for the last 5 yrs and it needs some rest.
Personally, I won’t recommend this laptop. Maybe try Asus or HP. Asus gives the same features with a crap display and powerful i3 processor at a cheaper price.
Here in short :-
PROS –
1) Compact and lightweight
2) Good Display and sound
3) Doesn’t hang. Actually, it will depend on you. I will need to increase RAM to 16gb because I have heavy software and it this i3 can handle it, just need more ram. For Personal usage, it is great.
CONS –
1) Heating Issues like everyone mentioned. I am just not returning it as it is ok for me.
2) Severe Touchpad Issue.
EDIT – 14th May, 2023
Severe Touchpad Issue. Many times I am clicking touchpad which should trigger left click like all laptops do but sometimes it acts weird and trigger right click. Then it becomes worst and then touchpad stops working. It has happened like 4 times already. It is a brand new laptop and not even 1 month and such a major issue. I reset my laptop. I thought it is because I am using same account of old laptop. In new account on fresh installation, same issue 2 times already. I am disabling this touchpad and using mouse now. I will throw it to the service center in few days.
EDIT – 9th July, 2023
1) Laptop is working fine but touchpad and mouse issue still. I am still using my 6yrs old laptop as my main laptop because its mousepad is fine and better that this laptop. I tested 3 different mouse and it is not smooth but those mouses work fine in old laptop and other laptops too. So something software related issue i guess. I am writing typing from this DELL laptop. I am shutting it down because I cant work fast due to random touchpad issue, will resume work from old laptop. Looks like I have wasted my 40k. May be I will sell this laptop here in Manila, PH and buy some other laptop from here. No more Online laptop now. Next laptop will test fully by using it for 5-10 minutes. Still not recommending this laptop. My coding work is very very light. Even 10 yrs old 2nd generation I3 processor can handle it. So it is not a coding issue.
Edit: 31st January, 2024
Laptop is working fine for last 3-4 months and no issue now. Specially no touchpad issue. I guess it was software issue. So I am increasing Ratings from 2 to 4 now. Won’t still give 5 stars though because of earlier issue. Now this laptop is my main laptop and I use it daily. I bought it as a backup laptop though. Will update after 4-5 months of usage and re-write proper review after 1 year of usage
Amazon Customer –
Esy to Carry,Good Batry performance,get good features in tentive budget
Rishabh Dwivedi –
Best laptop no any type of problem except when we are charge the laptop then laptop will bhe heatet
Pruthviraj Kale –
laptop Performance is Ok , especially availability of genuine windows and MS office Home edition along with bunch of other software preloaded. only you have to partition the SSD into local drives at your end to keep Program files in C drive . Otherwise it is Fast , better performance in 12th generation i3 processor from 11th generation i5.
Heating issue is there in all dell laptops including this one, so i will wait for next 2-3 months to check whether this heating issue creates any problem in performance of laptop in summers.
Dell shall arrange to direct blowers not towards the screen as in present case , in my opinion the the heat coming from blowers towards the screen may reduce or impact Screen due to heat blow. Laptop also heats from below , so i don’t think it is advisable to keep it on lap ( legs) , better to operate on table or some platform.
Nachiket Patil –
Really good buy at a great price ! Excellent performance and battery life …loved it !
Amazon Customer –
The product is handy and light weight as it is mentioned in the description but the laptop heat up so easily. Performance of this laptop is very slow.
Dingamang Newmai –
For my home and office
Rishabh Dwivedi –
The brand new laptop doesn’t work, battery gets drained out quickly, search doesn’t work, unable to insert pen drive and it heats high.
More than that the support from Dell and Amazon are pathetic, they will ask you to keep calling and passing the query between manufacturer and seller.