ASUS Creator Series Vivobook 14X OLED 2023, Intel Core i5-12450H 12th Gen, 14.0-inch 90Hz, Laptop (16GB/512GB SSD/NVIDIA GeForce RTX…

 The moment i started this laptop the screen has been going black and i contacted amazon and they were like we dont hold responsibility for this , you have to call asus. They just keep on telling me that it is not their responsibility .

The laptop is good and easy to use. The charger however lets out powerful shocks even after the power supply is switched off. Need to be careful handling the charger and adaptor.

At first I was skeptical. But as soon as i received it I was very much impressed with built quality and design. It is sleek, weightless and punches above its wieght in terms of performance. The battery life is pretty good for normal day to day use, and you will surely get about 4:30 to 5 hours screen time. The performance was great, having a power packed specs, good for 98% of the heavyload tasks. It was all good for 1 to 2 days and then disaster struck. Let me explain this ordeal in detail.
The problem I faced was in regards to the display, it suddenly started to flicker when it is not charging. I was heart broken. I tried all methods to fix it, from driver updates to changing display setting but all failed. I contacted Asus customer care and was told an engineer will contact me to help out. I sent the video when this happens to the engineer and he said it is a manufacturing defect. He then told me that i will get a display replacement after 2 days but the following day he told me that since its a new laptop and I reported the issue within 7days of purchase, I am eligible for the laptop replacement. I was then asked to come to service center for it to be packaged properly with the doa certificate attached (This certificate will be provided by asus engineer) to it. I called amazon customer care for return and they told me that only refund will be provided and not replacement and I was asked to attached some documents required for verification. Atlast I was able to return this laptop after some big troubles while returning (Happened to me due to me not being available on the return day). The funny thing is even after facing so many issues when i by purchasing this latptop, I decided to order this same laptop again from amazon believeing that not all laptop will have manufacturing defects. After few days I got the new laptop, and again it was working fine for 1 day and then it started again. This time I was completely broke, having no idea on what to do next. But this time I decided not to return the laptop but instead find a solution be it display replacement or any other software based solution. This flickering issue is not a rare issue but many oled laptops face these due to the underlying technology these oled displays are built upon. After intense research and fidgiting with the settings, I found the culprit. This whole flickering issue is due to a power saving setting known as self panel refresh. This is enabled by default which cause the display panel to refresh in its own frequency rather that the hz specified. This setting is by intel and can be found in the Intel graphics command center under the system tab. After turning this off, this whole issue stopped and from that I have not had any issue with this laptop. Its definitely a great product which I am sure you will not regret unless you face the same issue that I faced 🤣🤣. A special metion to the display ratio of 16:10, which makes this laptop look like a 15 inch laptop. And to add upon, the indie black colour is a fingerprint magnet(You can find the severity of this from the phots that i’ve attached) but then its a drawback that is well compensated by how good this colour looks.

The product itself is excellent, it’s light, the screen is amazingly bright and colourful, everything just works. But the unit i received seems to have already been registered with Asus, despite being sold to me as new- i discovered this while trying to register for warranty, a few weeks after receiving the product, and am being told that there’s nothing Amazon can do about it.