Green Soul Beast Racing Edition Ergonomic Gaming Chair with Premium Fabric & PU Leather, Adjustable Neck & Lumbar Pillow, 3D Adjustable Armrests &…

Amazing product and easy to assemble.

this chair is very good interm of comfort , price justified ..!

look great feel great for long hours it’s will be good for your back

I bought this product on 14 October 2018 and recieved it 1 month later. Their office or distributor seems to be located in Mumbai so it took them time to deliver. FedEx had shipped it.
Pros:
1. Good price
2. Material used isnt leather or synthetic so it isnt causing any heat or sweat issue at all till now
3. Foam Application is good … ( sort of .. read more to know )
4. Has basically all features.

Cons:
1. Foam Application is good… but not as properly planned as you would expect. Where indicated with fingers in the pictures, the foam seems to be broken and simply slides around the iron bars causing the iron bar to constantly hit your leg and hurt you.
2. Gathers a lot of debris real fast, you may or may not consider this depending whether you like the leather or this type of fabric that does not let heat and sweat collect.
3. The headrest and backrest pillow supports are too thick.

*** A note to all ***
********* Amazon weirdly didnt update my order even after i recieved it and was only updated after the product return date was already over, idk what the heck is that about but seriously be aware of this.
Also dont just sign up for the warranty until the amazon date is over. Even when you are suggested to, be aware of the retailer and the seller descriptions. **********

Detailed review:
I received this product 1 month after purchase which was already noted on the website page ( amazon in this case ). The installation is pretty easy and straightforward. All details about wrenches and screws are already given with instructions about the installation process. However the problem comes when you try to get used to this chair. The structure of the chair has iron bars inside, rounded bars. This causes problems where the foam application is not appropriate and can cause serious discomfort and pain if used for long hours, which this chair is meant for. As you can see the side supports for legs, as denoted in the picture has some issues so i had to get the lower part replaced as i didn’t knew it was a model fault not a manufacturing fault. Sadly this design only has proper foaming till a point where the sitting area begins. To avoid overlapping and improper fit they made the foam adjustable which in fact exposes the iron rod that continuously hits your legs.
Service being a really great area of this company, they had a constant connection with me via their employee through whatsapp, any problem i faced i had the contact in my hand and didn’t need to call the company or wait for hours for response. However they said my problem was first of the kind and they took quite some time to get this resolved, after waiting a few days they came up with the solution to either buy me a cushion to sit upon ( they would pay ) or i should get the lower sitting part replaced with them ( again shipping and everything they arrange ), all i had to was pack the seat properly.
After getting a replacement which amazingly only took about 1 week or a little more, i had the replacement with me, only to notice it had gone under delivery faults. This of course i cannot blame on the company itself, but sadly on my luck. I didn’t have the patience to get it replaced again or any other action and am continuing to use it as it is.
About service, before the product was reached, i was contacted by their employee directly through whatsapp and phone, from thereon i was in contact with them continuously. The contact person didn’t change and remained same, so it was easier for me to be in touch with them.
The lumber support and the headrest cushion are too thick and contain same quality foam as the chair, therefore making it a little hard to get adjusted to and for them to take shape accordingly to your body’s pressure. Although i would recommend using them according to your sitting postures as they can help you improve your posture. When laying back or having your legs folded i remove both in order to rest my back fully on the back of the chair. The tilt of head portion on the chair is a tiny bit tighter, it is uncomfortable for long period use.
Hopefully you find my review useful and informative, service is 10/10 no regrets about that, but remember you should know what you are buying, keep in mind the quality, the fabric, the tilt, the everything and other aspects to the product.