MI Xiaomi 138 cm (55 inches) X Pro QLED Series Smart Google TV L55MA-SIN (Black)

I purchased this tv and a faulty unit was delivered as from day 1 the tv had screen flickering issues.
I raised this with Amazon and they arranged for brands support staff visit to check the issue during which the brand technician told me that there is mismatch in the serial number i.e the serial number of the tv delivered and the serial number in the invoice downloaded from Amazon app doesn’t match.
So no support was provided from brands side due to this issue.

I raised this concern as well with Amazon and it has been 10 days that i have been continuously connecting with Amazon support executives and absolutely no help is being provided. They keep on transferring calls to some specialised teams which doesn’t have a resolution.
After continuing on each call for almost 30-45 mins , the call some how gets disconnected and on reconnecting some new staff gets alloted to whom i have to explain the same story again. This loop continues. Being a Amazon prime customer there has been no support from Amazon’s side whatsoever. This is my worst experience with Amazon till date.
There is still no return / replacement being provided from Amazon’ side , they are asking me to contact brand support for the same.
All the problems are on Amazon’s side but they are not taking any onus of the same.

And i am stuck with the faulty tv…

After buying 75inch TV for 1.2 lakh all the HDMI ports alone stopped working after 7 months. Since it was in warranty they tried to repair it by changing the new main board which has the HDMI ports. But remote stopped working because Bluetooth /wifi boards was not compatible with the main board. They changed to new Bluetooth board still remote was not working. They did this 3 times. Every time it takes 2 to 3 weeks to place order for new board to arrive and customer service center were silent. I had to folowup continuously every 3 days for 4 months but whatever board they change either one only works, if HDMI port works remote doesn’t work and viceverse. They kept trying again and again. Then i escalated to till CEO, requested for replacement of whole new TV from the beginning. But they kept trying to repair by changing boards again and again. Finally after 4th repair attempt also failed they agreed to replace complete TV. To my surprise they bought a refurbished TV with lots of scratches without accessories like Stand, remote etc. I refused to accept it and asked them to take back. I again escalated and asked for a brand New TV. Finally after 4 months they replaced with brand new TV. But in those 4 months i went into severe mental stress because of irresponsible behavior by service person and no response from Mi company side. What I found is that nothing is manufactured by Mi. All the components are manufactured by different companies , Mi just does the branding and sales and service. Example all the board’s are from TCL , screen is from RoHS. Don’t buy LED TV from Mi. Mi is good for mobiles.

Picture quality is really good, nothing to complain about. Being an android TV has certain pros and cons: being able to install or side load any android apps is good but sometimes it gets laggy to a point where 4k dolby vision content starts dropping frames.
Sound quality is also meh! You can’t expect much at this price point though.

Value for money, liked the seamless same day installation, 4k quality seems satisfactory. TV lags slightly for a few seconds just after restart, but that’s fine.